How do you calculate the percentage of detractors?

Apr 18, 2025 ... Those who give scores of 0-6 are considered detractors. The score is calculated by taking the percentage of promoters and subtracting the ... This produced a score ranging from –100 to 100. Twenty-eight of the 46 Listen for Good organizations had Net Promoter Scores of 60 or higher, 15 had a score ... Feb 18, 2025 ... Since Net Promoter Score ranges from -100 to +100, any score above 0 is considered good, as it means a company has more promoters than ... Aug 19, 2022 ... Abstract. Background: Patient experience is a complex phenomenon that presents challenges for appropriate and effective measurement. With the ... Overall NPS analysis. The average NPS rating across all training providers on Coursecheck over 12 months was +67 but as you can see from the chart, this masks ... What's a Good Employee Net Promoter Score? ... The more favorable and engaged your employees are, the better will the score be. Typically, any score above 0 is ... Jun 8, 2011 ... But what are good Net Promoter and Usability Scores? Consumer & Productivity Software Benchmark Survey. Over the past six months I conducted the ... Mar 5, 2019 ... The NPS score rating ranges from -100 to 100. Anything above the median of 0 is deemed to be a “good” NPS. Reichheld considers scores of 50 – 80 to be ... Feb 26, 2021 ... What is a Good Net Promoter Score? Scores vary widely depending on several factors like industry, country, and demographics of your customers. What Is a Good Candidate Net Promoter Score? · Industry NPS Standard · Higher Than Your Competition · Zero or Above.