What is a good response rate for an NPS survey?

Feb 26, 2021 ... What is a Good Net Promoter Score? Scores vary widely depending on several factors like industry, country, and demographics of your customers. Survale's Talent Feedback Platform provides employers with an “Always-On,” real-time solution for automatically gathering, analyzing and acting upon ... Nov 14, 2022 ... However, most companies see eNPS range anywhere from zero to 30, with any score above 40 being excellent. Scores also vary by company size and ... Mar 5, 2019 ... The NPS score rating ranges from -100 to 100. Anything above the median of 0 is deemed to be a “good” NPS. Reichheld considers scores of 50 – 80 to be ... Apr 18, 2025 ... Those who give scores of 0-6 are considered detractors. The score is calculated by taking the percentage of promoters and subtracting the ... Sep 4, 2022 ... The rule of thumb is that anything below 30 is mediocre, whereas a score between 30-50 is good, a score between 50-70 is great, and a score ... Mar 14, 2017 ... B2C events · NPS of <0 — something must have caught on fire · NPS of 0–20 — meh · NPS of 20–40 — thumbs up but average. Your mom loved it though. The Net Promoter ScoreSM (NPS®) is a single, easy-to-understand metric that predicts overall company growth and customer lifetime value. These powerful tools ... What is a good NPS score? According to our global benchmark data, which accounts for the NPS of more than 150,000 organizations, the average score is +32. If ... Your Net Promoter Score is simply the percentage of customers who are promoters (those who scored 9 or 10) minus the percentage who are detractors (those who ...