Ensuring that every interaction leaves the customer feeling valued and supported
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$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is csm Informational
- Demonstrating relevant skills and experience How to write a strong resume for a CSM position
- Proactively reaching out through various channels and attempting to re-engage them by offering value and addressing potential concerns
- Acknowledging significant events or successes to strengthen relationships and reinforce the value of the partnership
- Understanding customer needs and suggesting additional products or services that could provide further value
- Helping customers realize the full potential of the offering What are some effective techniques for building rapport and trust with new customers
- Clearly outlining the available support channels and service level agreements (SLAs)
- Advocating for the customer and working with internal stakeholders to find solutions
- Maintaining transparency and managing expectations proactively How does CSM contribute to the development of a strong brand reputation by consistently delivering exceptional customer experiences
- Ensuring customer success efforts contribute to the company's objectives
- Monitoring key performance indicators and providing insights
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Next Day Delivery by USPS
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Order by 9pm (excludes Public holidays)
$11.99
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Express Delivery - 48 Hours
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Order by 9pm (excludes Public holidays)
$9.99
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Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
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Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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