Ensuring a smooth and professional transition
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$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is csm Informational
- Going beyond standard approaches to deliver exceptional value How does CSM handle situations where a customer has unrealistic expectations about the level of support they will receive
- Platforms for networking and learning in the CSM field
- Staying updated with industry trends and best practices
- Preparing agendas, actively listening, and providing value during interactions
- Ensuring a smooth onboarding experience What is customer training
- CSM's involvement in customer training What is proactive customer outreach
- Educating the customer on the proper use of the product and setting realistic expectations for its performance
- Creating a positive experience for the customer from the initial sale through ongoing support How does CSM leverage customer feedback to identify opportunities for improving the user experience (UX) of the product or service
- Using data to pinpoint trends, challenges, and areas where CSM can have the greatest impact
- Collaborating and exchanging best practices and insights
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Next Day Delivery by USPS
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Order by 9pm (excludes Public holidays)
$11.99
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Express Delivery - 48 Hours
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Order by 9pm (excludes Public holidays)
$9.99
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Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
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Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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