How do you handle the sunsetting of a loyalty program gracefully?

Customer loyalty is the result of consistently positive emotional experience ... Loyal customers reduce costs associated with consumer education and ... Apr 20, 2018 ... In studies on consumer behavior science, it is argued that brand affect, consumer satisfaction, and disconfirmation influence brand loyalty. Perceived quality consists of the food and service aspects. The result shows that among brand innovativeness, differentiation predicts better loyalty whereas ... This article explores strategies to build consumer loyalty by emphasizing sustainability efforts. We'll delve into how brands can effectively communicate their ... Mar 28, 2025 ... Customer loyalty and brand loyalty can increase retention, but they work in different ways. Customer loyalty is a consumer's tendency to ... Sentiment Analysis is carried out using TextBlob analyzer. The tweets are used to calculate and graphically represent the positive, negative mean sentiment ... This study investigates consumers' traffic attitudes and behavioural responses to on-demand ride-hailing. Aug 12, 2024 ... 73% of respondents feel more emotionally connected to brands that give them an exclusive offer, and 71% are more loyal to a brand that offers them an exclusive ... Sep 5, 2023 ... Frequent travelers often join loyalty programs to accumulate points or miles for future rewards. Consumer Goods demonstrate moderate loyalty (59 ... Jun 20, 2011 ... Consumer loyalty in sport spectatorship services: The relationships with consumer satisfaction and team identification ... Information. PDF · PDF.