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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is csm Informational
- CSM's role in long-term customer relationships What are KPIs for CSMs
- Uncovering underlying issues and providing more comprehensive support How does CSM contribute to the continuous improvement of customer onboarding processes based on feedback and performance data
- Acting as a liaison to ensure smooth information flow
- Prioritizing efforts based on impact and resources What are some effective strategies for managing a large portfolio of customers as a CSM
- Staying updated with industry trends and best practices
- Reducing the volume of support requests and allowing support teams to focus on more complex issues What is the role of effective cross-functional collaboration in resolving complex customer issues that require input from multiple departments
- Creating a positive experience for the customer from the initial sale through ongoing support How does CSM leverage customer feedback to identify opportunities for improving the user experience (UX) of the product or service
- Tailoring CSM strategies for various industries
- CSM Definition
- Keeping customers in the loop and demonstrating a commitment to their success How does CSM contribute to the overall profitability of the company by reducing churn and increasing customer lifetime value
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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