Acting as a liaison to ensure smooth information flow
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is csm Informational
- Demonstrating relevant skills and experience How to write a strong resume for a CSM position
- Developing new skills and knowledge in customer success How does CSM handle customer complaints effectively
- Minimizing misunderstandings and keeping projects on track How does CSM contribute to the development of a strong customer-centric culture by sharing customer insights and success stories across the organization
- Working seamlessly with technical support, product, and sales teams to gather information and coordinate a comprehensive solution
- Incorporating feedback into CSM strategies What is customer advocacy
- Helping customers realize the full potential of the offering What are some effective techniques for building rapport and trust with new customers
- Providing timely and targeted support to prevent problems and enhance customer success What are some effective techniques for managing expectations when implementing new features or changes to a product or service
- Finding a balance between standardization and personalization How does CSM leverage customer advocacy programs to generate testimonials, case studies, and referrals
- Ensuring a consistent customer experience across departments What is a Net Promoter Score (NPS) and how does it relate to CSM
- Strategies for addressing and resolving customer dissatisfaction
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.