What should consumers do if they suspect their device's battery is faulty or overheating?

Samsung is launching a formal investigation to determine the cause of Note 7 explosions, but whether or not they actually release their real findings publicly ... Oct 11, 2016 ... Samsung is ending production of the Galaxy Note 7 after multiple reports of the device overheating and catching fire. Sep 12, 2016 ... ... Note 7s exploding or catching fire were reported. Additionally, in Australia, a Note 7 explosion caused $1,400 worth of damage to a hotel room. The Samsung Galaxy Note 7 has exploded in consumer's pockets, homes, garages and offices; Causing serious burns and other injuries, as well as property damage. Oct 10, 2016 ... Samsung has finally revealed what went wrong with the exploding Galaxy Note 7. Here's everything you need to know as of today. Jan 22, 2017 ... Samsung had purportedly pinpointed the cause of the problem: It had used two sources for the Note 7 batteries, and the ones made by Samsung's ... Sep 9, 2016 ... ... fire and caused burns to submit a free case review. ... Korea's Yonhap News reported that within the first week of the Note 7 launching there were ... Oct 14, 2016 ... Reasons for the Samsung Note 7 disaster are not fully known, but experts are certain of this: A shoddy quality assurance process can kill you. Jan 23, 2017 ... Samsung says bad battery design and a rush to release an updated version of the Galaxy Note 7 caused some of the devices to overheat and explode. Experts say the manufacturing defect surrounding the Galaxy Note7 may be the result of placing unnecessary pressure on the phone's battery cells, causing it to ...