How can companies build and maintain consumer trust in the safety of their products after a major safety incident?

Aug 23, 2023 ... Multiple explosions and two successive recalls cause massive losses for Samsung. The incident has lessons to learn not only for Samsung but also ... Jan 22, 2017 ... It has been known since early on that the phones' lithium-ion batteries caused the explosions and fires, which began to occur around the globe ... Jan 23, 2017 ... SAMSUNG'S Galaxy Note 7 is now consigned to the history books and the Korean firm has today revealed what caused the damaging fires. Aug 31, 2016 ... The device was supposedly connected to a microUSB to USB Type-C converter so it could have been caused by a third-party accessory. Galaxy Note 7 ... Jan 23, 2017 ... Samsung's own report says there were “high welding blurs on the positive electrode,” which caused damaged to the insulation tape and separator, ... Apr 22, 2022 ... Fire investigators say the captain on scene believed the fire was caused by a malfunctioning device. ... Back in 2016, fires in the Samsung Note 7 ... Sep 27, 2016 ... Only about 35 phones reportedly blew up because of the battery problem that caused the […] ... Note 7 would explode. The Korean tech giant ... In the recall, Samsung proposed that a manufacturing defect of Note7 devices may be the cause of the explosions, and the company would replace all sold devices ... cerning the Note 7 explosions, causing a great monetary and a greater non-mon- etary loss the global electronics giant. Studying and building Note 7 case adds. What causes lithium-ion batteries to explode? One of the most common ... In the Galaxy Note 7 explosions, manufacturing was seemingly the problem ...