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Shipping and Returns Policy

Using the churn rate formula (Lost Customers ÷ Total Customers at Start of Chosen Time Period) x 100 = Churn Rate, we can calculate churn at 5% monthly for ... May 28, 2024 ... Customer retention is a pressing challenge to businesses across various sectors, with significant churn rates impacting both traditional and ... Jun 27, 2022 ... Customer churn rate is the percentage of customers who churn during a specific period of time, whether it's weekly, monthly, yearly, or quarterly. Jan 26, 2021 ... Customer churn analysis helps businesses understand why customers don't return for repeat business. · Churn rate tells you what portion of your ... Apr 29, 2024 ... Customer churn rate (CCR) is the percentage of customers that stop doing business with a company over a defined time period, such as a month, ... Jun 17, 2024 ... Learn about customer churn: what it is, its impact, how to calculate churn rate, and strategies to reduce client churn. Aug 30, 2024 ... Customer churn, also known as customer attrition, describes the rate of customer loss over a specified time period. Churn is harmful to a ... Customer Churn Rate Definition. Customer churn rate is the percentage of customers who stop using your product or service over a defined time period. It is the ... The customer churn rate will be: (200 – 180) /200 = 0.1 or 10%. 2. Revenue churn rate. A recurring revenue loss occurs when a customer downgrades their ... Customer churn is the sales metric that measures the rate at which customers stop using the products or services of a business.
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

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