What is your vision for customer experience at your organization?

Aug 20, 2024 ... A good Net Promoter Score (NPS) varies by industry, but generally, a score above 0 is positive, indicating more promoters than detractors. Oct 8, 2024 ... In general, a good eNPS score usually ranges from +10 to +30. If your score is above +30, you're likely doing a great job turning employees into ... A good Net Promoter Score is technically anything above zero, since this implies that you have more promoters than detractors. The creators of the NPS metric, Bain & Company, say that although an NPS score above 0 is good, above 20 is great and above 50 is amazing. Anywhere above 80 is ... Jan 11, 2024 ... The net promoter score scale ranges from -100 to +100, with -100 being worst and +100 being best. Getting an accurate net promoter score ... Nov 29, 2022 ... Those who are considered “confident” choose a rating of 4 or 5. Commitment to change: learners could select up to 7 (including “other” and ... Apr 2, 2023 ... Basically, if your company has an NPS score of 31 or higher, your company has a good NPS score based on the absolute method. Mar 5, 2019 ... The NPS score rating ranges from -100 to 100. Anything above the median of 0 is deemed to be a “good” NPS. Reichheld considers scores of 50 – 80 to be ... A good NPS is generally considered (by Bain & Co) to be above 50, while scores of 70 or higher are considered exceptional — but you know what we have to say to ... Oct 8, 2024 ... Net Promoter Scores range from -100 to +100, and what is considered 'good,' 'bad,' or 'neutral' can vary greatly across industries. Some count a ...