What is a good NPS for the retail industry?

Jan 17, 2023 ... Net Promoter Score for hotels is an ideal way to measure customer loyalty. It allows gauging whether the customers will return to spend more on ... Feb 5, 2025 ... What's a good Net Promoter Score? · Global benchmarks: How you compare to other businesses worldwide, including the average and median NPS. Jun 21, 2024 ... ... reasonable because raters generally tend to be generous and give fairly high scores. That said, a “good” net-promoter score varies depending ... Apr 20, 2021 ... By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run ... Dec 9, 2024 ... Boost patient loyalty and improve care delivery with effective net promoter score (NPS) strategies for healthcare organizations. A good NPS is generally considered (by Bain & Co) to be above 50, while scores of 70 or higher are considered exceptional — but you know what we have to say to ... It is a simple score between -100 to 100 that helps organizations rank themselves within their industry and independently. The score is calculated by subtracting the percentage of 0-6 responses from the percentage of 9-10 responses. For example, if 20% of customers answer 9 or 10 ... May 24, 2022 ... According to Bain & Co, the inventor of the NPS, any positive score, meaning any score above 0, is considered 'good' in the eyes of customer ... Jul 6, 2023 ... NPS comes in the form of a short customer survey typically sent twice a year. A typical NPS asks one question: “On a scale of 0 to 10, how ...