What is the impact of competition on NPS?

What is a Net Promoter Score? · Promoters (Score 9-10): These are customers who are extremely satisfied with your product or service and are likely to recommend ... Feb 26, 2021 ... What is a Good Net Promoter Score? Scores vary widely depending on several factors like industry, country, and demographics of your customers. May 24, 2022 ... According to Bain & Co, the inventor of the NPS, any positive score, meaning any score above 0, is considered 'good' in the eyes of customer ... Feb 5, 2025 ... What's a good Net Promoter Score? · Global benchmarks: How you compare to other businesses worldwide, including the average and median NPS. Aug 30, 2024 ... Achieving average Net Promoter Scores above 50 is excellent, suggesting that many existing customers are satisfied. A NPS score below 0 ... Overall NPS analysis. The average NPS rating across all training providers on Coursecheck over 12 months was +67 but as you can see from the chart, this masks ... Mar 24, 2023 ... Its aim was good: to reduce myopic focus on business results and usher a customer-centric mindset. As such, I have no doubt NPS did a lot of ... Mar 3, 2020 ... ... Net Promoter Score (NPS)? While best practice is to benchmark ... And our scores are generally high objectively, which is a good answer. May 14, 2019 ... What is a Good NPS Response Rate? According to Retently, NPS surveys have a much better response rate than typical email campaigns. Effective ... The NPS Calculation · Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth. · Passives (score 7-8) are satisfied but ...