How can global companies interpret their NPS scores consistently?

Jan 15, 2025 ... The NPS varies across industries, but it is generally acknowledged that a positive score is good, a score of +50 or more is excellent and a ... A good NPS is generally considered (by Bain & Co) to be above 50, while scores of 70 or higher are considered exceptional — but you know what we have to say to ... The best performers receive an average NPS score of 80 or better. Good net promoter scores often demonstrate a customer base with enthusiasm for the company. Apr 21, 2021 ... 88% percent were promoters, and none were detractors, so the NPS score is 88. Most consider a score of 50 to be very good/great and 70 to be “ ... Aug 20, 2024 ... A good Net Promoter Score (NPS) varies by industry, but generally, a score above 0 is positive, indicating more promoters than detractors. Feb 12, 2023 ... In this way, Employee Net Promoter score quantifies employee engagement and satisfaction across your organization. The best way to measure your ... Jul 16, 2018 ... What is a good NPS? A good net promoter score is technically anything above zero, which means you have more promoters than detractors. The worst ... NPS, or net promoter score, is the standard measurement for gauging customer loyalty and satisfaction. It is highly effective for assessing satisfaction ... Feb 26, 2021 ... What is a Good Net Promoter Score? Scores vary widely depending on several factors like industry, country, and demographics of your customers. The NPS is an evaluative management instrument created by business strategist Frederick F. Reichheld to determine the loyalty and satisfaction of a company's ...