What is a negative net promoter score?

Jan 4, 2023 ... The NPS benchmark you should aim for in your industry should be above average – that is how you can keep standards and results high. Oct 18, 2019 ... According to their NPS ratings, 50% of customers in our first survey were promoters, but 69% of customers had actually recommended a brand. So ... What is a good NPS score? According to our global benchmark data, which accounts for the NPS of more than 150,000 organizations, the average score is +32. If ... Oct 21, 2024 ... What is the best and the worst eNPS? Here's how to read employee Net Promoter Score results: ... Generally, everything that is in the range 10–30 ... Dec 23, 2024 ... NPS score ranges from 30 to 49: This range is still regarded as good, indicating that the company has a solid foundation of satisfied customers ... While NPS scores range from -100 to +100, their interpretation depends on your industry and market. The best is 100. However, both of these scores are highly unlikely in real life. Passives count toward the total number of respondents, which decreases the ... It is a simple score between -100 to 100 that helps organizations rank themselves within their industry and independently. Feb 2, 2011 ... There are three basic ways to determine whether your company/product/service has a "good" Net Promoter score: 1. 2. What is a good Net Promoter Score? In the staffing industry, a score of 50% is considered excellent. Scores of 70% or above ...