What is a good net promoter score?

The NPS Calculation · Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth. · Passives (score 7-8) are satisfied but ... The Net Promoter ScoreSM (NPS®) is a single, easy-to-understand metric that predicts overall company growth and customer lifetime value. These powerful tools ... Dec 23, 2024 ... NPS score ranges from 30 to 49: This range is still regarded as good, indicating that the company has a solid foundation of satisfied customers ... May 6, 2022 ... The best and most quantifiable way to answer this question is through the Net Promoter Score (NPS). A Key Performance Indicator (KPI) measures ... Oct 18, 2016 ... What's a good Net Promoter Score. Based on the global NPS standards, any score above 0 would be considered “good” (50 and above being excellent ... May 24, 2022 ... According to Bain & Co, the inventor of the NPS, any positive score, meaning any score above 0, is considered 'good' in the eyes of customer ... Oct 8, 2024 ... In general, a good eNPS score usually ranges from +10 to +30. If your score is above +30, you're likely doing a great job turning employees into ... May 8, 2023 ... A good score is anywhere between 10 and 30, and a score of 30 or greater is considered excellent. Calculating eNPS can help employers: Get a ... Mar 5, 2019 ... The NPS score rating ranges from -100 to 100. Anything above the median of 0 is deemed to be a “good” NPS. Reichheld considers scores of 50 – 80 to be ... The NPS is an evaluative management instrument created by business strategist Frederick F. Reichheld to determine the loyalty and satisfaction of a company's ...