What is a good eNPS score?

Sep 19, 2019 ... A positive Net Promoter Score is good because it means your promoters outnumber your detractors. An NPS at 50 or above is considered ... Oct 8, 2024 ... In general, a good eNPS score usually ranges from +10 to +30. If your score is above +30, you're likely doing a great job turning employees into ... May 26, 2020 ... For utilities, customers with a high net promoter score may be good candidates for increased outreach and offers for demand response and other ... Mar 5, 2019 ... The NPS score rating ranges from -100 to 100. Anything above the median of 0 is deemed to be a “good” NPS. Reichheld considers scores of 50 – 80 to be ... Some experts, like the experts at Retently, break it down further by denoting scores of 0-30 as “good”, scores of 30-70 as “great”, and a score between 70-100 ... NPS average by industry. Source:CustomerGauge. What is a good NPS score for SaaS? The creators of the NPS metric, Bain & Company, said ... Employee net promoter score (eNPS) measures engagement and satisfaction by asking employees: “How likely are you to recommend this organization as a great ... Feb 26, 2021 ... What is a Good Net Promoter Score? Scores vary widely depending on several factors like industry, country, and demographics of your customers. Apr 18, 2025 ... Those who give scores of 0-6 are considered detractors. The score is calculated by taking the percentage of promoters and subtracting the ... The best is 100. However, both of these scores are highly unlikely in real life. Passives count toward the total number of respondents, which decreases the ...