How do you ensure that your NPS program aligns with these values?

Jun 8, 2011 ... But what are good Net Promoter and Usability Scores? Consumer & Productivity Software Benchmark Survey. Over the past six months I conducted the ... Overall NPS analysis. The average NPS rating across all training providers on Coursecheck over 12 months was +67 but as you can see from the chart, this masks ... Customers trust personal recommendations far more than paid ads, making promoters your most valuable marketers. Companies with higher NPS scores grow twice as ... Jan 15, 2025 ... The NPS varies across industries, but it is generally acknowledged that a positive score is good, a score of +50 or more is excellent and a ... Jul 21, 2015 ... Divide your customers into “Promoters”, “Passives”, and “Detractors”. Promoters give a score of 9 or 10, passives 7 or 8, and detractors 0 to 6. Apr 4, 2023 ... Net Promoter Score (NPS) is widely accepted as one of the best customer experience metrics. It can help you measure how satisfied your members ... NPS, or net promoter score, is the standard measurement for gauging customer loyalty and satisfaction. It is highly effective for assessing satisfaction ... Mar 1, 2023 ... Any NPS score above 0 is "good". It means that your audience is more loyal than not. Anything above 20 is considered "favourable". Bain & Co, ... Mar 27, 2025 ... NPS Survey · A good NPS score, generally speaking, is anything between 0 and 30. · A score between 30 and 60, indicates that your clients love you ... Apr 18, 2025 ... Those who give scores of 0-6 are considered detractors. The score is calculated by taking the percentage of promoters and subtracting the ...