Are there any differences in how NPS is interpreted in B2B vs. B2C?

Nov 14, 2022 ... However, most companies see eNPS range anywhere from zero to 30, with any score above 40 being excellent. Scores also vary by company size and ... Any net promoter score above zero is considered good, with scores above 50 considered exceptional. A negative score implies a user base with stronger negative ... eNPS scores between 10 and 30 are considered 'good,' while those between 50 and 70 are considered excellent. Above 80 eNPS score is likely in the top ... Mar 27, 2025 ... NPS Survey · A good NPS score, generally speaking, is anything between 0 and 30. · A score between 30 and 60, indicates that your clients love you ... Jul 30, 2024 ... Aiming for a perfect 100 Net Promoter Score is an admirable goal, but it can be extremely challenging to achieve. Even well-known companies with ... Feb 26, 2024 ... A Net Promoter Score (also called an NPS score) is a metric used to measure how likely a customer is to recommend your business to another person. A good Net Promoter Score is technically anything above zero, since this implies that you have more promoters than detractors. The NPS Calculation · Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth. · Passives (score 7-8) are satisfied but ... Jan 11, 2024 ... The net promoter score scale ranges from -100 to +100, with -100 being worst and +100 being best. Getting an accurate net promoter score ... The Net Promoter ScoreSM (NPS®) is a single, easy-to-understand metric that predicts overall company growth and customer lifetime value. These powerful tools ...