


:max_bytes(150000):strip_icc()/bitcoin-4a77cbed13064596b35f46d2861ab187.jpg)
What is the front office in service operations?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is the definition of service Informational
- What are some key performance indicators (KPIs) used to measure back office efficiency and effectiveness?
- How do service leaders prioritize the needs and satisfaction of both customers and employees?
- What is service management? What are the different types of services?
- How can training and empowerment equip front office staff to handle customer interactions effectively?
- What are some examples of organizations that are known for their effective service design?
- How can a customer-focused mindset be fostered among internal service providers?
- What are the key principles of effective service design?
- What is the role of communication and transparency in the service recovery process related to the paradox? What is the importance of customer feedback in service improvement?
- What are the ethical responsibilities of service providers towards customers? What are the ethical considerations related to service pricing and promotion?
- How can employee training and development contribute to higher service productivity? How can service processes be redesigned to enhance efficiency and productivity?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.