


How does a company's commitment to ethical business conduct influence its SG&A spending on compliance and legal functions?
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- What are some common benchmarks for SG&A expenses as a percentage of revenue?
- What is the impact of the increasing use of artificial intelligence (AI) powered customer service tools (e.g., chatbots) on SG&A costs and customer satisfaction?
- What are the best practices for documenting and justifying SG&A expenses?
- How can a company use internal benchmarking to compare the performance and efficiency of different SG&A departments or teams?
- What are the key strategies for building a resilient and adaptable SG&A cost structure that can withstand economic downturns and market volatility?
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- What is the relationship between SG&A and a company's overall operational efficiency?
- How does a company's approach to knowledge management and intellectual property management influence its SG&A spending on related legal and administrative functions?
- What is the impact of increasing automation in various business functions on the nature and level of SG&A roles?
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