English How can I use active voice to make my responses to customer inquiries and complaints more direct and helpful?

In Stock

Size Guide

$34.99 $29.99

Shipping and Returns Policy

Most routine writing tasks, such as composing e-mail messages or informational reports, require information ... Business writers prefer the active voice because ... Sep 1, 2023 ... Since no previous study has tested the effects of informational masking on suprasegmental speech ... Speech perception as an active cognitive ... In order to competently answer such questions, the International Passive House Association (iPHA) has created the informational brochure "Active for more ... Use active voice instead of passive voice. Yes: Tim taught the class. No: The ... Make sure your staff and contact information is up-to-date and remove past ... Form and use prepositional phrases in sentences to add more information ... Indicates whether a sentence's subject is acting or being acted upon; active voice ... Our graduate students to have an active voice in shaping the future direction of our program and are very active in our Graduate Student Advisory Committee ... informational text independently in a variety of content areas. Most of the ... Use verbs in the active and passive voice and in the conditional and ... Aug 16, 2022 ... Tone of voice: Informative. Here's the paragraph Jasper wrote on the basis of that input: In passive voice, the subject is acted upon by the ... Jun 15, 2024 ... Moreover, active voice allows writers to convey confidence and authority, making the message more persuasive. When the subject acts, readers are ... Try to use the active voice whenever possible. Passive voice sentences often use more words, can be vague, and can lead to a tangle of prepositional phrases.
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

No reviews yet. Only logged in customers who have purchased this product may leave a review.