English How can I use active voice to make my customer service communications clearer and more direct?

In these cases, where active voice may tend to bury the lede, you may prefer passive voice since it puts the key information first. Example. Active:. In order to competently answer such questions, the International Passive House Association (iPHA) has created the informational brochure "Active for more ... Readers understand sentences in the active voice more quickly and easily because it follows how we think and process information. Many times the passive voice ... See also University System Names and Departments and Units. active voice. Write in the active voice (The company published the book.) more than the passive ... Jan 27, 2016 ... Some other options: Passive voice: A vulnerability in HP Power Manager was discovered... Present tense: HP Power Manager is vulnerable to. Most routine writing tasks, such as composing e-mail messages or informational reports, require information ... Business writers prefer the active voice because ... We also use informational listening when we listen to news reports, voice mail, and briefings at work. Since retention and recall are important components of ... Form and use prepositional phrases in sentences to add more information ... Indicates whether a sentence's subject is acting or being acted upon; active voice ... Jan 25, 2023 ... Shouting or speaking in a raised voice distorts language sounds and ... Active involvement in recording information may help your ... ” Active voice is nearly always better than passive voice. It's easier to ... Always be sure to include your contact information, and say whether you have a photo ...