The Emotional Side of Customer Interactions What is the relationship between emotion and the ability to build rapport

The results indicated that informational support levels were lower in the study population when compared with the reference group of the general population, ... Dec 30, 2013 ... All data are stored on Aalto University's server and are available upon request. Supporting Information. Supporting Information (PDF). Feb 4, 2019 ... We propose a conceptual framework reflecting how the emphasis of the appeals in a crowdfunding message might influence support decisions by two types of ... Emotional and informational needs of women experiencing outpatient surgery for breast cancer. Can Oncol Nurs J. 2014 Winter;24(1):20-30. doi: 10.5737/ ... Aug 9, 2021 ... This study evaluated emotional, informational and instrumental support needs in patients with breast cancer who had undergone surgery. The role of emotions and how they contribute to self-injury is discussed in greater detail on an Information. Brief here on this website (see Prussien, ... In an early demonstration of this idea (Raghunathan and Pham 1999), subjects were placed in an anxious, sad, or neutral mood and given choices between pairs of ... Sep 20, 2023 ... Baum (2023) Emotional, informational, and decision- making support needs among people seeking abortion in the US: perspectives from All ... Impacts on Society: Informational and Socio-Emotional Support in Virtual Communities and Online Groups: 10.4018/978-1-4666-9899-4.ch010: This chapter ... Jan 30, 2025 ... We view tattoos and the act of tattooing as a complex process that involves cognitive, physical, and emotional interactions with information on ...