What is the difference between customer service that is focused on fixing problems versus building relationships and fostering loyalty?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is difference between customer service and customer support Informational
- How does customer service handle situations where the customer is making unreasonable demands or exhibiting difficult behavior?
- What is the importance of celebrating milestones and recognizing long-term contributions within customer service teams?
- How does customer support gather feedback on their performance and identify areas for growth?
- What level of autonomy is usually given to customer service representatives?
- What is the difference between proactive and reactive customer service?
- Do customer service and customer support teams typically report to the same management structure?
- How does customer service typically interact with customers? In what situations is customer support most commonly needed?
- What role do support teams play in assisting early adopters, gathering feedback, and addressing initial customer challenges?
- What is the difference between customer service focused on immediate problem resolution versus empowering customers to help themselves in the future?
- How can customer support interactions create positive emotional experiences for customers?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.