


Organizing schedules, setting deadlines, and managing workload efficiently to meet the needs of a diverse customer base
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is csm Informational
- Thinking outside the box to find innovative solutions that meet specific customer needs
- Addressing customer issues as they arise
- Showing customers that their opinions are valued and lead to real improvements How does CSM handle situations where a customer is experiencing technical issues with the product or service
- Providing exceptional service and support that exceeds customer expectations
- Responsibilities of a CSM
- Collaborating and exchanging best practices and insights
- Creating positive customer experiences that lead to positive word-of-mouth
- Key components of an effective success plan
- Using data to pinpoint trends, challenges, and areas where CSM can have the greatest impact
- Ensuring they have the knowledge to effectively support and educate customers How does CSM contribute to the growth of the company by identifying opportunities for expansion within existing customer accounts
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Next Day Delivery by USPS
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Order by 9pm (excludes Public holidays)
$11.99
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Express Delivery - 48 Hours
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Order by 9pm (excludes Public holidays)
$9.99
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Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
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Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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