Importance of reducing churn and increasing retention How does CSM help reduce churn
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is csm Informational
- Sharing insights into customer interactions and pain points with the product development team
- Documenting processes, creating resources, and implementing strategies that can be consistently applied as the customer base grows
- Taking preventative measures to ensure a positive customer experience How does CSM contribute to the continuous improvement of the product or service based on customer feedback
- Highlighting relevant experience and skills
- Establishing rapport and trust with customers
- Helping customers realize the full potential of the offering What are some effective techniques for building rapport and trust with new customers
- Trends and evolution in customer success management
- Re-engaging disengaged customers and driving increased product usage What are some strategies for building strong and lasting relationships with customers in a primarily digital or remote environment
- Maximizing the impact of scheduled customer touchpoints How does CSM measure the long-term impact of their efforts on customer loyalty and lifetime value
- Strategies for addressing and resolving customer dissatisfaction
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.