What marketing and public relations strategies did Samsung employ to mitigate the damage?

Sep 14, 2016 ... ... exploding Note 7 caused significant damage in a hotel. In South Carolina, fire officials are inspecting the cause of a house fire that ... Jan 23, 2017 ... Samsung has blamed lithium-ion batteries for causing its Galaxy Note 7 mobile phones to overheat and catch fire, a fault that led to the global recall. Oct 12, 2016 ... Samsung's engineers are still unable to pinpoint exactly what causes its Galaxy Note 7 smartphones to explode, it has been revealed. Dec 8, 2023 ... Fast-charging isn't what made the Note 7s explode, it was a physical design flaw, they made the battery fit flush with the housing and didn't give it room to ... Jan 22, 2017 ... Samsung says bad battery design and a rush to release an updated version of the Galaxy Note 7 caused some of the devices to overheat and explode. Jan 25, 2017 ... Samsung Electronics has announced that the reason behind the Galaxy note 7 explosions has to do with the battery and not the phone's software or hardware in ... Apr 22, 2022 ... Fire investigators say the captain on scene believed the fire was caused by a malfunctioning device. ... Back in 2016, fires in the Samsung Note 7 ... Sep 12, 2016 ... So could dropping a device if the impact causes a break in the separator between the anode and cathode. What happened with the Galaxy Note 7? ... causing further injury while dealing with the exploding battery. Potential ... Note 7 smartphone, which our attorneys began to review in 2016 after the ... The Samsung Galaxy Note 7 has exploded in consumer's pockets, homes, garages and offices; Causing serious burns and other injuries, as well as property damage.