Did internal Samsung investigations contradict findings from external agencies?

Jan 22, 2017 ... We want to reinstate trust in the brand.” To regain trust, Samsung had to identify the root cause of the issues with the Galaxy Note 7 and apply ... Sep 15, 2016 ... When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns and death. Some explosions are caused by faulty parts or other defects of the appliance itself. ... Most cell phone carriers will honor the replacement of Samsung Note 7 ... The exploding batteries on the Samsung Galaxy Note 7 have caused a huge recall and a red face for the South Korean smartphone giants. Jan 22, 2017 ... HONG KONG — Samsung, the South Korean conglomerate, blamed battery manufacturing problems and design flaws for the embarrassing and costly ... Oct 11, 2016 ... ... Note 7 explosion. :: Also in ... Samsung says a Note 7 phone a user in China claims caught on fire was caused by external heating. Jan 22, 2017 ... Samsung had purportedly pinpointed the cause of the problem: It had used two sources for the Note 7 batteries, and the ones made by Samsung's ... Feb 22, 2017 ... They've caused hoverboard fires, Samsung Galaxy Note 7 smartphone explosions, and, most recently, a major recall of HP laptops. What makes ... Sep 2, 2016 ... There have been 35 reported cases of phones either exploding or catching fire, and Samsung is recalling all of the units it has produced so far. Oct 12, 2016 ... After the first explosion reports, Samsung engineers concluded that the defect had be caused by defective batteries from one or more of the ...