How can the four dimensions be used to enhance the agility of IT service delivery?

In Stock

Size Guide

$34.99 $29.99

Shipping and Returns Policy

... services; check The four dimensions of Service Management; check The guiding principles of ITIL 4; check An in-depth preparation for ITIL® 4 Foundation ... Sep 3, 2024 ... The 4 Dimensions of Service Management Model · Organisations and people · Information and technology · Partners and suppliers · Value streams ... Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL service management. Understand the four dimensions of ITIL® service ... Which of these are guiding principles of ITIL? 1. Collaborate and promote visibility 2. Keep it simple and practical 3. Maximize benefit to the enterprise 4 ... Mar 7, 2023 ... ITIL 4 introduces four dimensions of ITSM that are essential for creating and maintaining effective IT services. These dimensions are: ... Apr 12, 2025 ... We'll cover key concepts and dimensions of service management, ITIL® service value system, ITIL® guiding principles and practices, and much more ... Jun 14, 2021 ... The ITIL 4 framework features some new and improved components, including the ITIL service value system (SVS) and the four dimensions model. The ... The four dimensions are influenced by many factors which are beyond the control of Service value systems (SVS). That is, Political, Economic, Social, ... Value streams and processes. These dimensions are applicable to the service value system in general and to specific services. ITIL V3 does not specifically ... Course will cover: ITIL 4 Overview, Key Concepts of ITIL, The Four Dimensions of Service Management, The ITIL Service Value System (SVS), The ITIL Guiding ...
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

No reviews yet. Only logged in customers who have purchased this product may leave a review.