How can the four dimensions be applied to data analytics and reporting for service management? How do the four dimensions relate to customer experience management?

In Stock

Size Guide

$34.99 $29.99

Shipping and Returns Policy

This ITIL V4 Foundation training teaches you the fundamentals of Service Value System (SVS) and the four dimensions of service management. ... services; check The four dimensions of Service Management; check The guiding principles of ITIL 4; check An in-depth preparation for ITIL® 4 Foundation ... This one hour, 40 question quiz should really test your knowledge of the very latest thinking in IT Service Management 'Best Practice'. Apr 1, 2020 ... ITIL Four Dimensions of Service Management © AXELOS. The ITIL 4 service value system (SVS) represents “how all the components and activities ... Apr 29, 2019 ... Value for Stakeholders, PESTLE and the Four Dimensions · Organizations and People · Value Streams and Processes · Information and Technology ... Jul 9, 2024 ... In the ITIL v3 Service Design publication, this framework was expanded to the four Ps: people, processes, products, and partners. Pay attention to the 4 dimensions of service management for holistic service design. ... ITIL® 4 Foundation: Four Dimensions of Service Management (EN) · play ... Understand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management. ... Module 4: The Four Dimensions of service ... How ITIL guiding principles can help and organization to adopt and adapt service management; The 4 dimensions of service management; The purpose and ... Course Outline · Module 1: Course Introduction · Module 2: Service Management: Key Concepts · Module 3: The Guiding Principles · Module 4: The Four Dimensions of ...
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

No reviews yet. Only logged in customers who have purchased this product may leave a review.