What makes a client feel connected to a brand on an emotional level? What kind of access and availability do clients expect and appreciate?
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$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what clients love Informational
- What makes a client feel confident in their decision to choose your business? What kind of community or sense of belonging do some clients seek from the businesses they support?
- How do clients react to a business that consistently strives for excellence? What kind of effort to build a long-term relationship do clients recognize and appreciate?
- What are some ways to personalize the entire client experience?
- What are the key touchpoints in the client journey that significantly impact their perception?
- What makes a client feel like their opinion truly matters? What kind of effort to understand their unique needs do clients recognize and value?
- How do clients react when a business consistently delivers on its promises?
- What makes a client feel comfortable reaching out with questions or concerns? What kind of dedication to solving their problems effectively do clients appreciate?
- How do clients feel when a business consistently goes above and beyond for them? What kind of understanding of their industry and business do clients value?
- What are some examples of creating a "human" touch in your client interactions?
- How do clients feel when a business acknowledges their loyalty? What kind of genuine care and concern do clients sense and value?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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