



What types of assets can be managed through help desk software?
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what is help desk software
- How does help desk software enable agent collaboration?
- What are service catalogs in help desk software?
- What are the differences in requirements for these different types of support?
- What are the benefits of having a unified view of customer interactions?
- What types of reports can be generated?
- What are some tips for improving remote support agent productivity?
- What are the key elements of a user-friendly self-service experience?
- Compare your pre-implementation and post-implementation metrics to assess improvement.
- What data should be migrated during a help desk migration?
- What are the risks of choosing the wrong help desk software?
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