What level of customization do you need?

A help desk allows a business to respond to customers and offer quick, efficient support across multiple channels. HelpDesk+ is Baylor's one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, ... Experience the best online help desk software on the market. Start a 14-day free trial of Rescue and level up your IT help desk software today. Apr 4, 2025 ... Here is a list of 15 highly regarded help desk software options to streamline your workflow and enhance customer support. A practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system. Help desk software can include omnichannel capabilities such as live chat, chatbots, online tutorials, email support, voice support, knowledge base libraries, ... LiveAgent is one of the best help desk solutions available on the market, thanks to its easy ticket management. Take advantage of our wide range of features, ... Automate your repetitive support tickets. The standalone AI helpdesk or AI layer on top of your existing platform. See it. Use it. Love it. Jan 13, 2021 ... The help desk features these tools provide range from efficient ticket management systems to smaller touches that make the jobs of technology support staff ... osTicket is a widely used and trusted open source support ticketing system. Easily scale and streamline your customer service and drastically improve your ...