How do you manage access and permissions for shared inboxes?

LiveAgent is one of the best help desk solutions available on the market, thanks to its easy ticket management. Take advantage of our wide range of features, ... May 22, 2022 ... Was wondering if someone can recommend a service desk software that might cover our needs. Right now we are using Freshdesk but it seem to be missing a couple ... Help desk software can include omnichannel capabilities such as live chat, chatbots, online tutorials, email support, voice support, knowledge base libraries, ... Apr 24, 2025 ... I've reviewed and evaluated the top help desk software to shortlist the best tools to optimize your customer support operations and help your agents work more ... Destiny Help Desk is a comprehensive K12 help desk solution designed to streamline IT support processes, ensuring that students and staff have uninterrupted ... Track, prioritize, and follow up on customer requests from one place. Approach customer support with ease and deliver faster, more efficient customer support. Aug 18, 2016 ... The Magic Help Desk Software Solution? ... TrackIt, Dell KACE, Service Now, Remedy, TOPdesk, Alloy, Spiceworks, ZenDesk, Autodesk, Autotask, ... Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Nov 27, 2018 ... Help desk support is the process of answering customer inquiries, taking in tickets, resolving customer issues, and otherwise providing customer service. Support your customers, not your software. People are the center of excellent service & AI Copilots help soar productivity.