How can digital transformation impact customer relationship management (CRM)?

This exciting new digital transformation education course introduces the concept of Algorithmic Business Thinking as a toolkit, mindset, and digital language. Feb 1, 2024 ... Digital transformation (DT or DX) integrates digital technology into various areas of your enterprise, resulting in fundamental changes to how your business ... Sep 19, 2024 ... Digital transformation involves using technology to make a business process more efficient or effective. Digital transformation is simply a wholesale move to thinking about how to digitize every part of the business, as every part of the business now needs ... Feb 5, 2025 ... Digital transformation utilizes the BPR concepts of radical transformation via separating rules based work from knowledge and judgment based work. Digital transformation involves leveraging technology to enhance business operations, improve customer experiences, and drive innovation. Bachelor in Management Overview Program Structure International Experience Incoming Exchange Students Outgoing Exchange Students Bachelor Partner Universities Our data show that digital transformation in sales requires both systematic and people-oriented activities from the managers, through which the managers can ... Business process management plays a crucial role in enabling and supporting digital transformation initiatives across organisations. The course covers essential technologies like cloud computing, AI, and cybersecurity, equipping you to implement these tools strategically.