How do you ensure a seamless omnichannel experience for your loyal customers?

Jan 16, 2024 ... According to a recent YouGov Self-serve survey, supermarkets emerge as the winners in the brand loyalty debate. Nearly half of UK adults (48%) ... Attachment mediated the relationship between allegiance and Vicarious Achievement, Nostalgia, Star Player, Escape, Success, and Peer Group Acceptance. Perceived quality consists of the food and service aspects. The result shows that among brand innovativeness, differentiation predicts better loyalty whereas ... May 22, 2023 ... Here are six strategies that have emerged from GfK consumer research in 15 European countries during 2022, including our Behavior Change Surveys in April and ... May 13, 2024 ... A new report argues, marketers will have to rethink the relationship between brands and products and alter their channel and communication tactics accordingly. The analysis concludes that satisfaction is a necessary step in loyalty formation but becomes less significant as loyalty begins to set through other ... Dec 9, 2024 ... The key lies in crafting content that resonates emotionally or personally — through humor, relatability or sheer novelty — and prompts the ... Aug 3, 2020 ... The Wharton Baker WisePlum Consumer Loyalty Study. Consumers have not been forgiving of retailers despite the global pandemic, ... Jan 26, 2025 ... The customer is always right, in matters of taste. The Karen's have turned this into a manifesto about being right in all situations. Aug 24, 2023 ... The results suggest that emotional marketing plays a crucial role in fostering consumer loyalty towards mobile phone brands, and that brand ...