How are outcome-based SLAs different from traditional SLAs?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what are the 3 types of sla
- What are the confidentiality obligations of each party? What are the key considerations for negotiating the legal terms of an SLA?
- Who should be involved in the process of creating and reviewing SLAs?
- How are security audits and assessments conducted and reported? What are the SLA considerations for data backup and restore services?
- What happens if an SLO is not met, even if the overall SLA target is achieved?
- How are service request fulfillment times defined in an SLA?
- How do you ensure that internal teams adhere to the agreed-upon SLA targets?
- Who should participate in SLA review meetings? What is the agenda for a typical SLA review meeting?
- How do you measure and track customer satisfaction with SLA performance?
- How can you incentivize employees to prioritize SLA adherence? What are some common SLA metrics that can be easily visualized?
- How can version control be used to manage changes to SLAs? What are the best practices for onboarding new customers or services under an existing SLA?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.