How can a company handle customer complaints about the perceived value for money of their products or services?

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Jun 11, 2020 ... However, the key points stay the same: fast response, real-time assistance, personalized and proactive service. Exceptional customer support ... What truly makes for a good experience? Speed. Convenience. Consistency. Friendliness. And human touch—that is, creating real connections by making technology ... Feb 2, 2022 ... When providing customer service, make sure your communication is clear and easy to understand. This includes using simple language and ... What are the principles of great customer service? Good customer service and customer support relies on a business-wide focus on the people that matter most: ... What do these 8 examples of good customer service have in common (other than they're relatively inexpensive and simple to achieve)? Read on to find out. Oct 17, 2018 ... Good customer service means developing the skills to solve problems quickly and effectively. Learn to deliver quality support with our list ... Oct 15, 2021 ... In the last month, I've had a few cases where I've received what I would call poor customer service. I could now go on to moan about those ... Feb 1, 2022 ... Good customer service builds trust and loyalty. When customers are happy with the service they receive, they are more likely to trust and be ... Sep 5, 2023 ... Be accessible and responsive. Customer service — whether it's run by a whole department or just you — needs to be accessible and responsive to ... Aug 19, 2024 ... There are five essential elements of excellent customer service: understanding customer needs, providing quick service, effective customer ...
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

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