The Role of Responsiveness in Good Service

In Stock

Size Guide

$34.99 $29.99

Shipping and Returns Policy

May 25, 2023 ... 1. Problem-Solving Skills · 2. Clear Communication · 3. Friendly Attitude · 4. Empathy · 5. Business Acumen · 6. Product/Service Knowledge · 7. Strong ... In this book, Lou Downe defines a service in the most elegantly simple yet quickly understood way I've ever heard/read, "Something that helps someone do ... Jan 28, 2025 ... Providing great customer service means knowing who your customers are and what they want. When you have a better understanding of your customers ... This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a good and bad service. Dec 6, 2023 ... So the SLA should include a level of critical service level failure, below which the service provider has this termination right (and the right ... Last reviewed date: June 2024. End of document. T i p: a service can be an activity, club, group or resource. Note: the service summary will not show on the ... We're a laundry company alongside our sister brand, LaundroLab. We're laundry service you can trust because we really care about laundry. Jul 18, 2023 ... Take the initiative to provide better service or give the customer something extra to make them feel valued and appreciated. 6. Ask open ... Mar 26, 2025 ... What does good customer service look like? · 1. Providing quick responses · 2. Developing product knowledge · 3. Listening to customer feedback · 4. May 24, 2024 ... oh and good relationship building and excellent communication skills… which is probably what they employed you for. 7) If suppliers are part of ...
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

No reviews yet. Only logged in customers who have purchased this product may leave a review.