



What are the implications of this classification for drivers and Uber? What efforts has Uber made to improve driver working conditions?
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- Flexibility and autonomy for drivers?
- What are the key challenges that need to be addressed?
- Process for drivers to appeal low ratings?
- Can I wait for surge pricing to decrease before booking an UberX? Does Uber ever offer refunds due to excessive surge pricing?
- What is the long-term sustainability of the UberX business model?
- Trust your instincts if you feel unsafe during an UberX ride? Know your destination before getting into an UberX?
- How long does Uber keep lost and found items?
- Reluctance of some passengers to leave negative feedback?
- Report any issues or concerns to Uber support after your ride? What are the local regulations regarding ride-sharing in my area?
- Lack of benefits and job security?
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