How can a company use customer relationship management (CRM) to enhance its competitive position?

An interview with Michael E. Porter, Lawrence University Professor, and Jan W. Rivkin, Rauner professor of business administration and head of HBS's strategy ... Michael E. Porter (1998) “What is Strategy?” Chapter 2 in Michael E. Porter (1998) On Competition, A Harvard Business Review Book. July 21: Strategic ... HBR's 10 Must Reads on Strategy for Healthcare (featuring articles by Michael E. Porter and Thomas H. Lee, MD) · Harvard Business Review. In Stockusually ... Michael Porter is the founder of the modern strategy field and one of ... by Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke, & Elizabeth ... Dec 7, 2000 ... Michael E. Porter MBA '71, Ph.D. '73, C. Roland Christensen ... strategy,” Porter explained. “These two fields had never really ... The five competitive forces that shape strategy, Michael E.Porter, Harvard Business Review. What is disruptive innovation? Sangbeom Kim, Ian Lamont, Hiroshi ... Mar 31, 2025 ... Global Advisors: a consulting leader in defining quantified strategy, decreasing uncertainty, improving decisions, achieving measureable ... Michael E. Porter, Professor of Business Administration at the Harvard Business School, is the author of Competitive Strategy. Oct 26, 2021 ... Value Chain Management to Implement Post–Covid-19 Health Care Strategy ... Michael E. Porter, PhD, MBA, Junaid Nabi, MD, MPH, and Thomas H. Lee ... Michael E. Porter is the Bishop William Lawrence University Professor at Harvard Business… · Experience: Institute for Strategy and Competitiveness at HBS ...