



Facilitating cross-functional collaboration What is the role of internal communication in aligning employees with service goals?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is service marketing
- Ensuring fairness and transparency
- Fair labor practices and community engagement What are the unique marketing challenges of financial services?
- Tailoring marketing messages and service offerings What are the different bases for segmenting service markets?
- Developing new service offerings What is the service design process?
- Identifying opportunities for innovation What is service blueprinting and how is it used?
- Empowering employees to deliver excellent external service What are the key drivers of internal service quality?
- Closing the loop with dissatisfied customers
- Attracting and retaining students
- Reducing employee turnover in service organizations What is the role of training in delivering consistent service quality?
- Branding and service guarantees What are the key decisions related to pricing services?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.