Promoting Innovation and Technological Advancement What is the Role of Public Service Delivery in Promoting Health Equity?

Citizen-centric service delivery indicators focus on the collection of data that can help governments be- come better at what they do—deliver services to ... Government Services. Government Services is responsible for the modernization of government services including procurement, Information Technology (IT), and ... Dec 14, 2023 ... High job vacancies impact not only public service delivery but also the workers who are forced to handle heavier workloads. Understaffing ... Government Service Delivery (formerly GovernmentDX) explores innovation for delivering high-quality public services for customers. This paper explores the impact of fiscal decentralization on the efficiency of public service delivery. It uses a stochastic frontier method to estimate ... Jun 18, 2019 ... Recent attempts to understand the impacts of electronic services value from the citizens' perspective suggest that dividing service delivery in ... Dec 17, 2019 ... These policies were designed to deliver basic, but crucial, human services that allow their communities to function, such as support for ... Mar 14, 2016 ... This article describes the use of the mystery shopper technique in the public sector. The areas for which mystery shopper surveys are commissioned are ... This paper synthesizes the findings of the International Growth Centre (IGC) supported research on governance and public service delivery in India. Existing ... Dec 18, 2024 ... The African Charter on Values and Principles of Public Service and Administration recognises dignity and respect as fundamental elements of public service and ...