Performance Management and Measurement

Oct 13, 2017 ... Hiring do-gooders or go-getters: Attracting talent to improve public service delivery in Zambia · Our experiment: Incentivising community health ... Sep 27, 2019 ... Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in ... Empower government employees to meet the demand of service delivery through automation and AI-powered workflows tailored to the government. What's the issue? Artificial intelligence, and particularly generative AI technology, has the potential to enhance governance and public service delivery, ... Public Sector Service Delivery Council (PSSDC). The PSSDC was created in 1998 to bring together service leaders from the federal, provincial and territorial ... Jun 27, 2024 ... Data has emerged as a powerful tool in transforming public service delivery and enhancing citizen engagement. By harnessing data, government ... Sep 10, 2024 ... This course provides government officials and policymakers with a comprehensive overview on DPGs and open-source technologies, including their ... Increasingly, however, accustomed to enhanced service delivery from the private sector, citizens/businesses view the public sector as another provider of ' ... Apr 9, 2025 ... Launch of a Capacity Building Initiative on Innovating Public Service Delivery to Achieve the Sustainable Development Goals (SDGs). This paper synthesizes the findings of the International Growth Centre (IGC) supported research on governance and public service delivery in India. Existing ...