Operating in Complex and Insecure Environments

Nov 8, 2022 ... The digital age provides great opportunities to transform how public services are designed and delivered. The OECD Good Practice Principles ... Jun 5, 2017 ... Public service delivery · informing citizens about their rights and entitlements · involving users in design and decision-making forums ... Oct 13, 2017 ... Hiring do-gooders or go-getters: Attracting talent to improve public service delivery in Zambia · Our experiment: Incentivising community health ... Dec 18, 2024 ... The African Charter on Values and Principles of Public Service and Administration recognises dignity and respect as fundamental elements of public service and ... This paper synthesizes the findings of the International Growth Centre (IGC) supported research on governance and public service delivery in India. Existing ... Jul 17, 2024 ... ELGAR HANDBOOKS IN PUBLIC ADMINISTRATION AND MANAGEMENT. This series provides a comprehensive overview of recent research in all matters ... Mar 15, 2024 ... 1. Start with efficiency. When improving service delivery in government, efficiency is the first building block. Apr 9, 2025 ... Launch of a Capacity Building Initiative on Innovating Public Service Delivery to Achieve the Sustainable Development Goals (SDGs). Design thinking -- described as a human-centered approach to innovation that puts the observation and discovery of often highly-nuanced, even tacit, human ... What's the issue? Artificial intelligence, and particularly generative AI technology, has the potential to enhance governance and public service delivery, ...