Interoperability of Systems

Jul 17, 2024 ... ELGAR HANDBOOKS IN PUBLIC ADMINISTRATION AND MANAGEMENT. This series provides a comprehensive overview of recent research in all matters ... Mar 1, 2012 ... Details. Public services are services that are normally carried out by local authorities. Charities who are thinking about carrying out public ... Mar 14, 2016 ... This article describes the use of the mystery shopper technique in the public sector. The areas for which mystery shopper surveys are commissioned are ... Aug 3, 2016 ... ... public policy systems do not give local governments much scope to improve service delivery. ... deliver public services, they lack ... Dec 13, 2021 ... ... service delivery to its customers, the American people. ... deliver the value, service, and efficiency that the public expects and deserves. The "Innovations and Service Delivery in the Public Sector" course is designed to provide participants with the skills, knowledge, and mindset needed to drive ... Abstract. Improving "last-mile" public service delivery is a recurring challenge in developing countries. Could the widespread adoption of mobile phones provide ... Apr 9, 2025 ... Launch of a Capacity Building Initiative on Innovating Public Service Delivery to Achieve the Sustainable Development Goals (SDGs). Assess how government institutions support service delivery for the implementation of the 2030 Agenda for Sustainable Development and its 17 SDGs​. Map public ... A Special Issue on The landscape of public-service delivery: changes, challenges and compromises in a modern society. Manuscript deadline 31 July 2025.