Building State Capacity and Legitimacy

Does involvement of local NGOs enhance public service delivery? Cautionary evidence from a malaria-prevention program in India. Health Econ. 2018 Jan;27(1):172- ... Mar 14, 2016 ... This article describes the use of the mystery shopper technique in the public sector. The areas for which mystery shopper surveys are commissioned are ... May 21, 2015 ... Public Service Delivery ... Countries around the world are striving to improve public service delivery, and no blueprint solutions are available. Design thinking -- described as a human-centered approach to innovation that puts the observation and discovery of often highly-nuanced, even tacit, human ... Feb 21, 2019 ... We wanted to help increase understanding of how the public service delivery power works, how it is relevant to people who work with vulnerable families or ... Public Sector Service Delivery Council (PSSDC). The PSSDC was created in 1998 to bring together service leaders from the federal, provincial and territorial ... Government Service Delivery (formerly GovernmentDX) explores innovation for delivering high-quality public services for customers. Government Services. Government Services is responsible for the modernization of government services including procurement, Information Technology (IT), and ... This book will appeal to all students, researchers and scholars who focus on the third sector, social economy, public policy and social enterprise, as well as ... Jul 17, 2024 ... ELGAR HANDBOOKS IN PUBLIC ADMINISTRATION AND MANAGEMENT. This series provides a comprehensive overview of recent research in all matters ...