


How is the impact of outstanding lodgements on key business metrics assessed?
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what is outstanding lodgement
- How are user access and authentication managed for the system? Are there any regular security assessments or penetration testing performed on the lodgement system?
- What are the benefits of a centralized lodgement processing function?
- How are security incidents related to lodgements or reconciliations reported and handled?
- What are the improvement initiatives related to lodgement management? How is the effectiveness of lodgement controls assessed?
- What are the post-implementation review activities for a lodgement system change? How are ongoing system maintenance and support for lodgement systems managed?
- What are the service standards for responding to lodgement-related inquiries?
- What are the considerations for implementing a new lodgement system? How is data migration handled during a lodgement system upgrade?
- What are the potential impacts of new technologies, such as open banking, on lodgement processes and outstanding items?
- What strategies are in place to evaluate and potentially adopt new lodgement technologies? How is data analytics used to gain insights into lodgement patterns, identify inefficiencies, or detect potential issues?
- How are external stakeholders informed about significant outstanding lodgement issues? What are the potential reputational risks associated with poorly managed lodgements?
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