How do frontline public sector workers exercise discretion in their interactions with citizens?

Bureaucratic leadership is a management style that follows a hierarchical structure. Decision-making follows a clear chain of command based on established ... Apr 22, 2025 ... a member of a bureaucracy; government bureaucrats. Did you know? In French, a bureau is a desk, so bureaucracy means basically government by people at desks. Mar 16, 2025 ... Cutting bureaucrats doesn't cut bureaucracy, it just makes it more fragile, more dysfunctional, and less capable of serving people's real needs. Another alternative to bureaucratic leadership is pacesetting leadership. This style of leadership is focused on setting a clear vision and then motivating and ... Bureaucratic leaders focus on sticking to processes and systems that work. The process and results matter more than the relationship. This impersonal approach ... Aug 20, 2024 ... I worked at Google for almost a decade. Its problem is bureaucracy — not hybrid working. · Eric Schmidt said Google was falling behind due to ... Oct 26, 2020 ... You provide a definition of bureaucracy as “codifying and standardizing processes and procedures”. In the interest of precision, it should be ... Apr 12, 2024 ... The administrative state controls the lives of US citizens. Career bureaucrats in the executive branch who apply the law hold real governmental power over the ... Jun 20, 2022 ... While a large body of research contrasts human versus algorithmic decision-making, social service bureaucracies target help not by giving street ... Feb 4, 2025 ... Bureaucratic organizations usually think they owe their success or efficiency to stringent rules and regulations and are unwilling to break or alter them.